Responsible Business Report 2019


Scotish Energy Forum


5-year carbon efficiency target achieved (a year early)
We have reduced our carbon emissions intensity by 20.4% since 2016.
Improved property energy efficiency
Over the last five years, the Company has improved property energy efficiency by 55%, with an improvement of 8.6% in 2019.
Vehicle fuel efficiency improvement
In 2019, the Company delivered a 3.4% improvement in vehicle fuel efficiency.
Sustainable products
Lumnia received The PlanetMark accreditation for demonstrating 62% lower carbon emissions.
Hygiene units recycled over the last two years
Our operations in France and Italy have invested in recycling facilities.
Our Approach

Environmental sustainability is of particular importance to the Company and its stakeholders – especially our colleagues who are involved at all levels of the Company from the frontline to the Board. We have established seven work streams to drive our programme forward across our global business, focussing on meaningful, practical changes we can measure and make in our operations, and align our work wherever possible to the relevant UN Sustainable Development Goals.

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Environmental Targets


The Company has received accreditation and membership of the Dow Jones Sustainability Europe Index of leading companies since 2005. In 2019 it scored 78% for climate strategy (81st percentile) representing a 21% increase over 2018 and 64% for operational eco-efficiency (77th percentile).

For its submission for the 2019 Carbon Disclosure Project, the Company was ranked in the C performance band.

On the basis of our performance, we qualified for inclusion in S&P’s SAM Sustainability Yearbook 2020, as an Industry Mover. This means our sustainability performance is within the top 15% of our industry and that our score advanced most from 2018 to 2019 compared to our industry peers.

Environmental Eco-efficiency

The Company reports its environmental efficiency eco-performance – data is provided over a 5-year period – against the following areas:

  • Carbon Emissions Efficiency Index
  • Absolute emissions
  • Eco-efficiency indices for property energy and vehicle fuels
  • Workwear and Hygiene processing plants – eco-efficiency indices for water and energy; and normalised emissions
  • Waste reduction


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Reducing Product and Operational Impacts

We offer a number of products and services, and operational initiatives, which reduce our environmental footprint. These include our Lumnia range of insect light traps.

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Electric Vehicles Case Study from the Four Pilots Undertaken

During 2019, the Company undertook four pilot projects on the cost and effectiveness of using electric and hybrid vehicles in different cities and environments. We also became a signatory of the EV100 group including a commitment to a transition to commercially viable electric vehicles by 2030.

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One of our pest control teams in Brazil is trialling electric scooters
EV100 Commitment

Rentokil Initial plc is committed to transitioning to electric vehicles across its fleets in the UK and Europe by 2030, subject to suitable electric vehicles being available, economically viable, and an adequate charging infrastructure in place in each country to ensure operational effectiveness. We also aspire to fully electrify our vehicle fleet in North America and all remaining markets, recognising that improvements in local government policies and the EV market landscape will be required. The Company is fully committed to supporting The Climate Group to advocate for the measures needed to unlock progress.

Where electric vehicles are not viable, Rentokil Initial plc will explore other ultra-low emission alternatives.

Our Responsible Business


Find out more about our workplace and diversity programmes, our 2019 performance and future ambitions.

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Find out more about how we manage and encourage the right culture across our business.

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Find out more about our business performance indicators over the last five years.

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