Responsible Business Report 2019

Protecting People. Enhancing Lives.

Scotish Energy Forum
Leading with Purpose

Welcome to the Rentokil Initial 2019 Responsible Business Report

This online report is our opportunity to share with our stakeholders the significant progress we are making against our responsible business priorities, as well as some of our key achievements during 2019.

Our purpose is to Protect People and Enhance Lives. We achieve this every day through our highly trained and empowered colleagues, using market-leading innovations and digital tools.

We are the global leaders in pest control and hygiene – what we do delivers improved public health, with safer foods and medicines and better hygiene in schools and workplaces.

Rentokil Initial has been a member of the Dow Jones Sustainability Europe Index for 14 years, and in 2019 we improved our overall performance by 7% points. Our score of 78% for Climate Strategy represented a 21% point increase over 2018. We are also members of the FTSE4Good Index. Sustainalytics rated us a ‘low’ ESG Risk in 2019 and we qualified as an Industry Mover in the Dow Jones’s Sustainability Yearbook 2020, as having made the most progress in our performance compared to our peers.

CEO Introduction
For three years we have worked to enhance every aspect of our employee experience. In 2019 we were honoured to be Britain’s Most Admired Company for Diversity and Inclusion, and Britain’s Best Workplace amongst private sector companies by
Andy Ransom | CEO
Rentokil Initial plc


Our safest year
Improvement in Lost Time Accidents in 2019.
Continued improvement
in Working Days Lost in 2019.
Carbon target delivered
We have achieved our 5-year target to reduce our emissions index by 20%. In 2019, we achieved a 3.7% reduction.
World-class colleague engagement
2% point improvement, a record high.
Record levels of training
Online content views by colleagues. +40% year on year.
Diverse culture and leadership
Strongly positioned in the Hampton-Alexander review of FTSE 100 Board diversity.

External Recognition

This year, Rentokil Initial has been recognised across the globe in areas such as health and safety, diversity, workplace culture, service excellence, colleague training and development. Here are some of the awards and accreditations received over the past year.


Our Responsible Business


Find out more about our seven environmental work streams, our 2019 performance and ambitions.

Read more

Find out more about our workplace and diversity programmes, our 2019 performance and future ambitions.

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Find out more about how we manage and encourage the right culture across our business.

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© Rentokil Initial plc 2020

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